NaoBet Casino Terms and Conditions

Welcome to NaoBet Casino. By accessing or using our website at https://naobet.com/, you agree to be bound by the terms and conditions set out below. We encourage you to read this document carefully before registering an account or placing any bets. These terms govern your entire relationship with us as the operator of this platform. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At NaoBet, we operate this online casino under the ownership of NovaForge LTD (also referenced as NovaForge N.V.), registered under company number 15684. Our platform holds a valid gaming licence issued by the Anjouan Gaming Authority (Union of Comoros), licence number ALSI-152406028-FI2. We are committed to providing a lawful, fair, and transparent gaming environment to all our registered players. Our services are available to eligible players across a wide range of jurisdictions, including the United Kingdom, Canada, New Zealand, Australia, Austria, Switzerland, Hungary, Norway, Poland, Italy, Finland, Czech Republic, Spain, and the United Arab Emirates.

2. Eligibility and Account Registration

Here at NaoBet Casino, we require all players to meet the following conditions before opening an account with us:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any country where online gambling is prohibited by law.
• You must provide accurate, complete, and truthful information during the registration process.
• You are permitted to hold only one account on our platform. Duplicate accounts will be closed, and any associated funds may be forfeited.
• You must not use our services on behalf of a third party.

We reserve the right to verify your identity at any time. If you fail to provide the documentation we request during the KYC (Know Your Customer) process, we may suspend or permanently close your account.

3. Deposits and Withdrawals

At Nao Bet, we support a wide range of payment methods to accommodate players from different regions. These include VISA/Mastercard, Bank Transfer, Jeton (Jetonbank), Mifinity, and a comprehensive selection of cryptocurrencies such as Bitcoin, Ethereum, Litecoin, USDT (ERC20, TRC20, BEP20, Solana), USDC, BNB, DOGE, Solana, Cardano, and TRX (Tron).

3.1 Deposit Limits

Our minimum deposit starts at €20 for most payment methods, with a minimum of €30 for Bitcoin. Maximum deposit limits vary by method, ranging from €2,000 for card payments up to €5,000 for bank transfers and crypto. Please note that availability and limits may vary depending on your location.

3.2 Withdrawal Limits

Here at NaoBet, we apply daily and monthly withdrawal limits based on your VIP level. At Level 1, you may withdraw up to €500 per day and €7,000 per month. Our highest tier, Level 5, allows up to €1,500 per day and €20,000 per month. Limits are also available in other supported currencies including NOK, HUF, PLN, NZD, CAD, AUD, CHF, CZK, and CLP.

3.3 Processing Times

• All withdrawal requests are subject to a review period of up to 48 hours.
• E-wallets and cryptocurrency withdrawals are typically processed within 24–48 hours.
• Bank transfers may take an additional 3–5 business days.
• Withdrawals are processed Monday through Friday only.

We do not accept deposits made via Neteller or Skrill for the purposes of qualifying for bonus offers.

4. Bonuses and Promotions

Our NaoBet Casino welcome bonus offers new players 120% up to €500 plus 240 free spins and one Bonus Crab pick on their first qualifying real-money deposit. The following conditions apply to all bonuses we offer:

• The welcome bonus is available to new customers only and must be claimed before any bets are placed with the qualifying deposit.
• A minimum deposit of €20 is required to activate the 120% bonus and free spins.
• The bonus and deposit must be wagered 35x. Free spin winnings carry a 40x wagering requirement.
• Free spins are delivered at 24 per day over 10 days, beginning immediately after the qualifying deposit. Each batch expires within 24 hours if not claimed.
• Wagering must be completed within 10 days of bonus activation. Failure to do so will result in the bonus and any associated winnings being voided.
• The maximum bet while a bonus is active is €5 (or equivalent in your local currency).
• Maximum winnings that can be released from a bonus are equal to 10x the initial bonus amount.
• Bonuses cannot be combined. Activating a new bonus while one is already active will void the existing bonus and its winnings.
• You may cancel an active bonus at any time via your Profile or by contacting our support team, though this will forfeit any associated bonus balance.

At Nao Bet Casino, we also offer ongoing promotions including a Weekly Reload bonus, Weekend Reload Bonus, Daily Cashback of 15% up to €400, Live Cashback of 25% up to €200, and access to tournaments with prize pools reaching €6,000,000. A withdrawal request made before claiming or after activating a bonus will void your eligibility for that promotion.

5. VIP and Loyalty Programme

Our NaoBet VIP programme rewards loyal players across five levels. As you progress through our tiers, you unlock increasingly valuable benefits:

• Level 1 & 2: Access to on-site promotions and 24/7 live chat support.
• Level 3 & 4: Personalised offers, higher withdrawal limits, cashback rewards, and — at Level 4 — a dedicated Personal VIP Manager.
• Level 5: All previous benefits plus our highest withdrawal limits and exclusive on-site promotions.

6. Responsible Gaming

We at NaoBet Casino are firmly committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session limits, self-exclusion options, and reality checks. If you feel that gambling is negatively affecting your life, we strongly encourage you to use these tools or contact our support team at [email protected]. Our 24/7 live chat service is always available to assist you.

7. Game Fairness and Providers

Our Nao Bet platform features over 11,196 games from 70+ certified providers, including Pragmatic Play, Hacksaw Gaming, Playtech, Yggdrasil, Amusnet, Wazdan, and others. All games we offer use certified Random Number Generators (RNGs) to ensure fair outcomes. Our live casino is powered by Pragmatic Play Live, Playtech, Winfinity, Skywind, Iconic21, and Amusnet Live. Sports betting, virtual sports, and esports are also available on our platform.

8. Prohibited Activities

When using our services, you must not engage in any of the following:

• Fraudulent activity, including the use of stolen payment details.
• Creating multiple accounts to abuse our bonus system.
• Any form of collusion or cheating in our games.
• Using automated tools, bots, or software to gain an unfair advantage.
• Engaging in money laundering or any other illegal financial activity.

We reserve the right to suspend or terminate any account found to be in violation of these rules and to withhold funds pending investigation.

9. Amendments to These Terms

We reserve the right to update or modify these terms and conditions at any time. When we make significant changes, we will notify you via email or through a prominent notice on our platform. Your continued use of our services following any such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

10. Contact Us

If you have any questions about these terms or any aspect of our services, please do not hesitate to reach out to us. Our customer support team is available 24/7 via live chat on our website or by email at [email protected]. We are here to help and will do our best to respond promptly and thoroughly to any enquiry you may have.