Responsible Gaming at NaoBet Casino

Our Commitment to Player Safety

We at NaoBet Casino operate under a licence issued by the Anjouan Gaming Authority (Union of Comoros), licence No. ALSI-152406028-FI2. As part of our licensing obligations and our own ethical standards, we are required — and proud — to maintain robust responsible gaming practices across our platform. Our team monitors player behaviour and is trained to identify signs of potentially problematic gambling so that we can step in with the right support at the right time.

Our NaoBet platform is built with player protection at its core. We do not simply offer gambling tools — we offer a responsible, regulated environment where you are empowered to make informed decisions about how you play. If you ever feel that your gambling habits are changing or becoming harder to manage, we encourage you to use the tools below or reach out to our support team directly.

Responsible Gaming Tools Available to You

We provide a range of practical self-management tools through your player account. These are designed to give you full control over your activity on our platform. You can access and activate these features at any time through your profile settings or by contacting our 24/7 live chat team.

Deposit Limits

At NaoBet Casino, you can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a mandatory cooling-off period applies to ensure the decision is considered carefully. Decreasing a limit, however, takes effect right away.

Session Time Limits

We at NaoBet understand that time can pass quickly during a gaming session. That is why we offer session time limits that alert you or automatically end your session after a specified period. This tool helps you keep track of how long you spend on our platform and maintain a healthy balance between gaming and other activities.

Loss Limits

Our NaoBet platform allows you to set a cap on the total amount you are willing to lose within a given time frame. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This is one of the most effective tools for managing your budget responsibly.

Reality Checks

Here at NaoBet, we offer periodic reality check notifications that appear on screen during your gaming session. These reminders display how long you have been playing and how much you have spent or won, helping you stay grounded and make conscious decisions about whether to continue or take a break.

Self-Exclusion

If you feel that you need a more significant break from gambling, NaoBet Casino offers both temporary and permanent self-exclusion options. A temporary exclusion can range from 24 hours to several months, while permanent self-exclusion closes your account indefinitely. During any exclusion period, we will block all access to your account and ensure you do not receive any promotional communications from us.

Cool-Off Periods

Our NaoBet team also offers cool-off periods for players who want a short break without committing to full self-exclusion. During a cool-off, your account is temporarily restricted from gameplay, giving you breathing room to reflect on your habits and return to gaming refreshed and in control.

Protecting Minors

We at NaoBet Casino have a zero-tolerance policy regarding underage gambling. Our platform is strictly for individuals aged 18 and over (or the legal gambling age in your jurisdiction). We carry out age verification checks as part of our KYC (Know Your Customer) process, and we reserve the right to request documentation at any time to confirm a player's age.

If you share your device with minors, we strongly encourage you to install parental control software to prevent access to gambling websites. Tools such as Gamban, Net Nanny, and Bet Blocker can help you create a safer digital environment in your home. At NaoBet, we are committed to ensuring that gambling remains an adult activity and never accessible to young people.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Here at NaoBet, we want to help you recognise the warning signs early. Ask yourself the following questions honestly:

• Do you find it difficult to stop gambling once you have started?
• Are you gambling with money you cannot afford to lose?
• Do you hide your gambling from family or friends?
• Are you chasing losses in an attempt to recover money you have spent?
• Has gambling started to interfere with your work, relationships, or daily life?
• Do you feel anxious, irritable, or restless when you are not gambling?
• Do you gamble to escape stress, boredom, or negative emotions?

If you answered yes to one or more of these questions, we encourage you to take immediate steps. Please use our self-exclusion tools and consider reaching out to a professional support organisation. You are never alone — help is always available.

External Support Organisations

Our NaoBet team is always ready to assist you through our 24/7 live chat and email support, but we also want to make sure you have access to independent professional help when you need it. Below are some trusted organisations that provide free, confidential support for people affected by problem gambling: